Abhinay Kumar
Remote Customer Support | Customer Success | Operations
Talent
New DelhiMember since August 18, 2026
Customer SupportCustomer SuccessEmail & Chat SupportProblem ResolutionSAP MM (End User)ERP SystemsMicrosoft ExcelDocumentationCross-functional CoordinationInventory ManagementTime ManagementCommunication SkillsSAP MM (MIGO, MB52, ME2N, MIRO)Microsoft WordOutlookCustomer-first mindsetFast learnerAttention to detailProfessional communicationAdaptabilityTeam collaboration
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Customer SupportCustomer SuccessEmail & Chat SupportProblem ResolutionSAP MM (End User)
About
Customer-focused professional with 6+ years of experience in operations, SAP MM, inventory management, documentation, and cross-functional coordination in a leading FMCG organization. Proven ability to maintain accurate records, resolve operational issues, collaborate across departments, and deliver high-quality support in fast-paced environments. Seeking remote Customer Support, Customer Success, or Operations roles where strong communication, analytical thinking, and process excellence add value.
Experience
Operations Executive - Dabur India Ltd.
(2019-01)
- Coordinate daily operations between Purchase, QA, Finance, and Stores to ensure uninterrupted material flow.
- Maintain accurate inventory records and documentation using SAP MM.
- Process Goods Receipts (MIGO), monitor stock (MB52), and track Purchase Orders (ME2N).
- Support audits, stock verification, compliance, and cycle counting activities.
- Resolve operational issues by collaborating with internal stakeholders.
- Ensure data accuracy, process compliance, and timely execution of operational tasks.
Education
Bachelor of Arts - B.A. - University of Delhi
Skills
Remote Customer SupportCustomer SuccessOperations
