Arumugam Divya
Senior Customer Executive
Talent
ChennaiMember since November 2, 2026
Customer Service & SupportProcess Documentation & BillingLogistics & Inventory ManagementTeam Training & DevelopmentCommunication & Problem SolvingPositive AttitudeHard-workingHonest
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Customer Service & SupportProcess Documentation & BillingLogistics & Inventory ManagementTeam Training & DevelopmentCommunication & Problem Solving
About
Customer service professional with extensive experience in healthcare, telecom and logistics. Skilled in customer interaction management, issue resolution, documentation, and operational support. Recognized for reliability, effective communication, and a commitment to service excellence.
Experience
Senior Executive - IVF at Kauvery Hospital (2025-06 – Present)
- Manage inbound and outbound customer calls for IVF support.
- Maintain patient records, appointments, medicines, billing, and follow-ups.
- Oversee social media updates for patient engagement.
Senior Executive at Hexaware Technology (2024-01 – 2025-02)
- Resolved telecom customer queries and managed service tickets.
- Handled SIM activations and trained 15 new employees.
Junior Assistant Manager at Agarwal Logistics (2022-05 – 2023-12)
- Coordinated logistics operations, GST billing, and invoice generation.
- Monitored inventory and supported warehouse management.
Customer Executive at iEnergizer (2020-03 – 2022-04)
- Delivered customer support for electronics products.
- Troubleshot technical issues, allocated services, and collected feedback.
Education
B.A. Program – Delhi University
12th – DTEA Senior Secondary School
10th – DTEA Senior Secondary School
Skills
Senior Customer Executive
