Azim Shaikh

Results-driven Business Development and Account Management professional with 15+ years of experience in Sales, Vendor Management, Ads Sales, Market Expansion, and Team Leadership across OYO, Swiggy, Zomato, Ninjacart, Oppo Mobiles, and Concentrix. Proven track record in revenue growth, new market launches, client acquisition, P&L management, and cross-functional collaboration. Strong expertise in B2B sales, strategic partnerships, performance analytics, and team development.

Territory Sales Manager (TSM) – Paytm EDC Sales - Paytm

(2026-06)

• Drive acquisition of new merchants by onboarding businesses for Paytm EDC (POS) machines across the assigned territory.
• Achieve monthly and quarterly sales targets for EDC device deployment, merchant activation, and transaction growth.
• Lead, coach, and monitor the performance of the field sales team to maximize productivity and target achievement.
• Identify new business opportunities through market mapping, field visits, and competitor analysis.
• Build and maintain strong relationships with merchants, distributors, channel partners, and key stakeholders.
• Ensure successful installation, activation, and usage of EDC devices while delivering excellent merchant onboarding experience.
• Monitor merchant transaction volumes and improve device utilization through regular follow-ups and engagement.
• Resolve merchant issues related to EDC devices, settlements, and service coordination with internal support teams.
• Track daily sales activities, maintain accurate CRM records, and prepare sales and performance reports.
• Conduct team meetings, market audits, and performance reviews to improve sales effectiveness.
• Implement company sales strategies, promotional campaigns, and product launches within the territory.
• Ensure compliance with company policies and maintain high standards of customer satisfaction and service quality.

SOB – Business Development Manager - OYO - Pune

(2025-02 - 2025-06)

• Identified and acquired prime commercial properties for hotel expansion across assigned geographies.
• Negotiated commercial terms and closed acquisition deals to drive revenue growth.
• Built strategic partnerships with property owners, developers, and brokers.
• Managed legal due diligence and ensured seamless property onboarding.
• Evaluated operator performance and optimized inventory contribution margins.
• Developed strong acquisition pipelines to drive organic and inorganic growth.

Key Account Manager (Lead) - Ninjacart - Pune

(2024-07 - 2024-11)

• Led vendor acquisition and onboarding strategy, driving business expansion.
• Negotiated partnership contracts aligned with business and legal requirements.
• Managed and mentored a team of 5 sales executives, achieving consistent target delivery.
• Implemented data-driven conversion strategies to improve vendor engagement.
• Monitored vendor performance metrics and optimized revenue contribution.
• Strengthened B2B relationships, ensuring long-term retention and growth.

Senior Sales Manager - Swiggy - Pune

(2023-08 - 2024-06)

• Managed assigned restaurant accounts, driving incremental revenue and retention.
• Achieved sales targets through Ads Sales, upselling, and monetization tools.
• Conducted regular business reviews and implemented performance improvement plans.
• Acquired and onboarded new restaurant partners, expanding market network.
• Improved hygiene metrics and optimized operational performance for partners.
• Increased account growth through cross-selling premium placements and delivery ads.
• Maintained high NPS through strong relationship management.

Business Analyst / Key Account Manager - Zomato - Nashik, Aurangabad, Shirdi, Karad, Akola, Amravati, Shrirampur And Ahmednagar

(2019-02 - 2023-05)

• Consistently achieved 100%+ MoM sales targets in Ads Sales.
• Drove incremental revenue through promos, ads, and in-app campaigns.
• Launched Zomato in 4+ new cities and led complete vendor onboarding.
• Managed P&L and led a team of 5 members across multiple cities.
• Generated new restaurant acquisitions and expanded city penetration.
• Helped city growth by 10% QoQ through strategic sales initiatives.
• Conducted data analysis to identify market trends and revenue opportunities.

Territory Sales Manager - Oppo Mobiles - Mumbai & Aurangabad

(2017-08 - 2019-01)

• Developed regional sales strategies across primary and secondary channels.
• Appointed and managed dealers to expand territory presence.
• Led sales executives to achieve aggressive sales targets.
• Ensured stock planning, scheme communication, and promotional execution.
• Improved market penetration in new territories.

Assistant Manager & Team Leader - Aditya Birla Minacs (Concentrix) - Aurangabad

(2012-03 - 2017-08)

• Managed 125+ agents and 10 senior TLs for telecom sales process.
• Monitored SLAs, shrinkage, login hours, and performance KPIs.
• Conducted quality audits, feedback sessions, and daily performance reporting.
• Handled escalations and ensured service level achievement.
• Coordinated with HR for attrition and payroll issues.

Team Leader - Intelenet Global Services (Serco)

(2009-06 - 2012-03)

• Led team of 25 CSAs for Vodafone process.
• Managed C-SAT, FCR, productivity, and operational KPIs.
• Handled client escalations and service performance improvements.
• Conducted training, performance monitoring, and reporting.

MBA - Marketing - Dr. Babasaheb Ambedkar Marathwada University, Aurangabad

Bachelor of Computer Science (BCS) - Dr. Babasaheb Ambedkar Marathwada University, Aurangabad