Binsy96 Menmat

Motivated and customer-focused professional with a B.Tech in Computer Science and Engineering and experience in customer support, banking services, and educational counselling. Skilled in communication, problem-solving, customer relationship management, and handling client queries. Passionate about helping people, learning new skills, and contributing to organizational growth.

Customer Care Executive – CSB Bank

Assisted customers with banking-related queries and services.

Resolved customer concerns while ensuring high service quality.

Technical Support Executive – Aabasoft (Asianet Broadband Process)

Provided technical support for broadband customers.

Diagnosed and resolved internet connectivity issues.

Logged and tracked complaints using CRM tools.

B.Tech in Computer Science and Engineering

Rajiv Gandhi Institute of Technology, Kottayam

Diploma in Computer Science and Engineering

Government Polytechnic College, Westhill