Dinesh Kumar
Senior Executive- Key Account Manager
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About
To be a member in an Enthusiastic team in the organization that shall yield twin benefits of job satisfaction and a steady Professional growth.
Experience
Senior Executive- Key Account Manager at Eco's (India) Mobility and Hospitality Ltd (2022-12 – Present)
- Managed key client accounts and maintained strong customer relationships.
- Resolved customer queries and complaints promptly.
- Prepared quotations, contracts, and rental agreements.
- Followed up with clients to ensure customer satisfaction and repeat business.
- Worked closely with cross-functional teams to deliver quality service.
Social Media Operation at Jarvis Technology and strategy Political Consulting Pvt Ltd (2021-06 – 2022-12)
- Managed daily social media posts.
- Scheduled and published content on social media platforms.
- Maintained brand consistency across platforms.
- Prepared basic social media performance reports.
Content Moderator at Clevora Global Outsourcing Service LLP (2020-11 – 2021-05)
- Reviewed and moderated user-generated content.
- Removed content that violated platform guidelines.
- Ensured content complied with company policies.
- Met daily productivity and quality targets.
Executive-Back End at Indira Gandhi National Open university (IGNOU-VIEP) (2009-10 – 2020-10)
- Handled the IGNOU-VIEP project.
- Managed student admissions and updated marks on the online portal.
- Resolved student queries through email and phone.
- Maintained student records and ensured accurate data entry.
Education
M.A – Indira Gandhi National Open University, New Delhi
B.A – Indira Gandhi National Open University, New Delhi
B.Sc in Computer Science – AVS College of Arts & Science
Higher.Sec.School – SSRM. Hr.Sec School
Senior.Sec.School – St.Mary's.Hr.Sec.School
