Md Sanif
Microsoft 365 Admin Support Engineer
Talent
Okhla, South DelhiMember since January 18, 2023
·
Hire this person
Send a job offer directly to this candidate
About
I am Md Sanif and a resident of New Delhi, India. I have expertise on Microsoft 365 Administration
Experience
12/oct/2018 – 23/Dec/2018
Customer support associate-I, convergys
- I was responsible for resolving customer’s query.
3/aug/2019 – 4/aug/2020
technical support engineer (Freelancer), gigmo solutions private limited
- Providing technical support Microsoft 365 Business & Enterprise Global admins.
- Providing Support on various technologies such as Exchange Online (Migration, Retention policies, Holds), Security & Compliance, SharePoint Online, Microsoft Teams, OneDrive for Business, Azure Active Directory, etc.
25/May/2021-12/Apr/2022
Lead, Operations, Concentrix (Pune)
- Providing technical support Microsoft 365 Business & Enterprise Global admins.
- Providing Support on various technologies such as Exchange Online (Migration, Retention policies, Holds), Security & Compliance, SharePoint Online, Microsoft Teams, OneDrive for Business, Azure Active Directory, etc.
25/04/2022 – 09/12/2022
Technical SPECIALIST, NOVENTIQ (Ex. SOFTLINE)
- Managing Exchange Servers, Edge Servers, and Microsoft 365 Tenant of one of the central government clients.
- Coordinate with different related teams to resolve any issue.
- Managing mail flow, patching, and monitoring of email servers.
- Managing Microsoft Exchange Online, Microsoft Teams, OneDrive for Business, SharePoint Online, Litigation Hold, Azure Active Directory, Migration to exchange online, etc.
- Did multiple activities independently like Bank internal IT Audit, RBI IT Audit, DC-DR Drills.
- User Creation in Active Directory, Exchange Server, and Microsoft 365 tenant.
- Managing users, groups, devices, services in Active Directory, Windows Servers and Microsoft 365 tenant.
- Creation and Management of Distribution Lists in Active Directory or Exchange Server.
- Creation and Management of Security Groups in Active Directory and Exchange Server.
- Resolving user’s and client’s queries related to user accounts/mailbox, Groups, Distribution Lists, devices, Outlook on the web, Outlook Mobile, Emails, Servers etc.
Education
Bachelor of technology (cse)
J B institute of technology
uttarakhand technical university, dehradun, uttarakhand
diploma (Cse)
lingayas university, faridabad, haryana
10th,KENDRIYA VIDYALAYA, PUSHP VIHAR, NEW DELHI
