Meghana Mapare
Customer executive
Talent
HyderabadMember since July 2, 2024
Time Management and Self-DisciplineCommunication SkillsCritical Thinking & AnalyzingUsing Software for Data CollectionGroup Work and CollaborationActive Reading & Note TakingPositive attitudeCreativity and new ideas
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Time Management and Self-DisciplineCommunication SkillsCritical Thinking & AnalyzingUsing Software for Data CollectionGroup Work and Collaboration
About
To be associated with a progressive and innovative organization that gives scope to apply knowledge and skills. Part of a team that dynamically works towards the growth of the organization.
Experience
GIS Executive at RSI Data Pvt Ltd.
- Intersection of cartography, programming, and data analysis.
- Analyse spatial data through mapping software & design digital maps with geographicdata and various other data sets.
- Discovering patterns & trends through spatial mapping
- Developing mapping applications and tools
- Managing a digital library of geographic maps in various file types.
- Explain findings of geographic trends to clients.
EDP Executive at Varun Motors
- Prepare, analyze, and generate daily, weekly, and monthly MIS reports on sales, inventory, and store operations.
- Maintain updated records, store inventory reports, and assist with data entry and analysis
Customer Executive at World First International Cargo Services
- Handles inbound/outbound calls, emails, and chats to resolve customer queries regarding shipments, tracking, and deliveries.
- Maintain positive client relationships, manage booking requests, and coordinate with operations teams for timely pickups,
- Maintain accurate documentation and reporting, ensuring high customer satisfaction.
- Handling inquiries about tracking, delivery timelines, and service options.
- Managing high-volume phone calls, emails, and WhatsApp queries professionally.
- Collaborating with the logistics/pickup team to ensure timely pickups and deliveries.
- Registering new shipments and providing quotes to customers.
- Solving the complaints regarding delays, missing items, or damaged goods..
Education
Intermediate – Telangana Open School Society, Hyderabad (2025)
S.S.C. – Narayana E-Techno School, Kushaiguda, Hyderabad / Board of Secondary Education, Telangana (2019)
Skills
Customer executive