Ramya S
CUSTOMER SUPPORT | BPO | OPERATIONS
Talent
BengaluruMember since August 31, 2026
Customer SupportBPO / Voice ProcessCustomer HandlingOperations CoordinationOrder ManagementInventory OperationsProblem SolvingBasic MS OfficeData EntryTypingTeamworkTime Management
·
Hire this person
Send a job offer directly to this candidate
Customer SupportBPO / Voice ProcessCustomer HandlingOperations CoordinationOrder Management
About
BA Economics graduate with hands-on experience in customer support and operations with leading e-commerce organizations. Strong exposure to customer handling, order operations, process adherence, team coordination and working in fast-paced environments.
Seeking Customer
Support, BPO, Operations or Back Office opportunities with career growth.
Experience
Customer Support & Operations Associate at Zepto (2026 – Present)
Customer Support and Store Operations
- Handled customer queries and supported resolution of order-related concerns.
- Coordinated with store teams to support smooth order processing and customer service.
- Managed order fulfilment and inventory-related activities while maintaining accuracy and productivity.
- Worked effectively in a fast-paced, target-oriented environment.
IB Associate at Amazon
E-commerce Operations - 3 months
- Supported inventory and fulfilment processes according to defined operational procedures.
- Maintained accuracy, productivity and process compliance while working with the operations team.
- Handled daily tasks in a fast-paced warehouse environment.
Education
B.A. in Economics – Sri Venkateswara University
Skills
CUSTOMER SUPPORTBPOOPERATIONS
