Rival Phlnz

MBA graduate specializing in Marketing and Finance with strong communication, coordination, and interpersonal skills. Skilled in teamwork, documentation, customer engagement, and workflow coordination through internship and professional experience. Interested in beginning a career in Human Resources and contributing to employee coordination, organizational support, and team collaboration.

Associate (Operations & Account Support) - Swiggy

(2025-06 - 2026-01)

• Managed partner accounts and supported daily operational coordination activities.
• Maintained professional relationships with partners to ensure smooth business operations.
• Monitored performance metrics and prepared basic reports to support decision-making.
• Assisted in onboarding processes and operational issue resolution.
• Coordinated with internal teams to improve workflow efficiency and service quality.

Intern - Pantaloons (Aditya Birla Fashion Retail Ltd) - Shillong

(2022-06 - 2022-07)

• Assisted customers and supported daily store operations.
• Managed merchandise display, arranged stock, and maintained inventory organization.
• Supported team coordination during high-traffic sales periods.
• Developed communication, coordination, and customer-handling skills.

Marketing & Field Operations Intern - WAI WAI (CG Foods Corporation)

(2024-06 - 2024-07)

• Visited retail outlets to assess stock requirements and operational needs.
• Supported product placement and retailer coordination activities.
• Conducted market penetration analysis and documented field observations.
• Assisted in promotional activities and operational execution in assigned areas.

MBA - Finance & Marketing - Don Bosco Institute of Management (2025)

BBA - ICFAI University, Shillong (2023)

HSSLC - Science - KJP Synod Mihngi (2020)

SSLC - Ka Syiem Jingsuk Secondary School (2018)