Sagar Varade
CUSTOMER SUPPORT EXECUTIVE | IT & NETWORKING
Talent
NashikMember since September 3, 2026
LANSubnettingVLANProblem SolvingCommunication
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LANSubnettingVLANProblem SolvingCommunication
About
Dedicated Customer Support Executive with experience in customer service, issue handling and problem solving. Strong interest in networking and IT, with knowledge of CCNA fundamentals including networking concepts, IP addressing, subnetting, VLANs, routing and switching. Seeking an opportunity to grow in IT and networking.
Experience
Customer Support Executive - Digitide Pvt. Ltd.
(2024-01)
- Handle customer queries and provide timely support through effective communication and problem solving.
- Understand customer issues, identify the appropriate resolution and provide accurate information.
- Perform first-level issue analysis and escalate unresolved cases to the concerned team when required.
- Maintain proper details of customer interactions and follow up on open issues until resolution.
- Work collaboratively with team members to maintain service quality and meet customer-support requirements.
Education
Bachelor of Computer Science - Computer Science - Sant Dnyaneshwar College, Dr. Babasaheb Ambedkar Marathwada University
HSC - Science - S.N.D. Taware College, Pachora
Skills
CUSTOMER SUPPORT EXECUTIVEIT & NETWORKING
