Savi Savitha

Highly accomplished and versatile Professional with over 10 years of cross-functional expertise spanning C-Suite Executive Support, Talent Acquisition, Operations Management, and Customer Relationship Management (CRM). Adept at serving as a strategic partner to corporate leaders (CEOs, CFOs, MDs), streamlining enterprise operations, managing sensitive documentation, and fostering strong stakeholder relationships. Proven track record in optimizing administrative workflows, managing deep tech startup incubation compliance, and consistently elevating Customer Satisfaction Index (CSI) scores through a proactive, resolution-oriented methodology.

Executive Assistant to CEO & CFO at Ramaiah Evolute (2023-12 – Present)

• Deliver comprehensive, high-level executive support to the CEO and CFO, optimizing calendar schedules, global travel plans, expenses, and strategic communication channels.
• Structure leadership agendas, precisely document meeting minutes, and enforce cross-departmental tracking of critical deliverables to guarantee alignment with corporate goals.
• Manage complex data systems, generate weekly/monthly MIS operational reports, and maintain high-security records in compliance with data privacy standards.
• Orchestrate Deep Tech startup incubation operations, driving sensitive compliance workflows and facilitating multi-stakeholder dialogue between founders, ecosystem partners, and leadership.
• Supervise corporate academic placement pipelines, executing onboarding processes, scheduling, and contract tracking for students and interns.
• Lead vendor negotiation and procurement operations to streamline campus facilities management and reduce administrative overhead.

Executive Assistant cum Talent Acquisition Executive at Sumukha Automation Pvt Ltd (2022-05 – 2023-12)

• Partnered closely with the Managing Director to manage office administration, corporate correspondence, legal documentation, quotations, and commercial purchase orders.
• Spearheaded end-to-end recruitment lifecycle activities, leveraging diverse channels (job portals, referrals, social networks) to drastically reduce time-to-hire for technical and commercial functions.
• Supported organizational budgeting, daily bookkeeping, and employee expense tracking for the MD's office.
• Facilitated new employee onboarding setups, established strict document verification policies, and managed basic payment processing systems.
• Maintained and optimized centralized digital databases covering corporate personnel, multi-level financials, and fleet management compliance.
• Vendor sourcing, negotiation, and relationship management.
• Procurement of materials, equipment, and services as per organizational requirements.
• Preparation and processing of Purchase Orders (POs) with timely follow-up on deliveries
• Cost optimization through quotation comparison while ensuring quality and timely procurement.

Assistant CRM at VST Group India Garage (2019-01 – 2021-04)

• Directed a high-performing customer care unit, implementing cross-functional alignment with the delivery department to guarantee flawless logistics.
• Governed pre- and post-delivery customer experience touchpoints, addressing escalations rapidly to maximize brand retention and customer loyalty.
• Maintained strict alignment with corporate HCRM benchmarks and presented actionable customer feedback analytics to executive management daily.

Customer Relationship Manager (Sales & Service) at SVR Motors Mitsubishi (2015-03 – 2018-12)

• Led a team of Customer Relationship Executives (CREs) to meet rigorous sales and post-sales service metrics consistently.
• Managed the entire automotive delivery cycle including RTO registration frameworks, FASTag compliance, and financial invoice generation.
• Optimized workshop throughput by engineering a system to transition ad-hoc running repairs into scheduled appointments, successfully scaling appointment conversion rates from 25% to 50%.

CRE – CAM (After-sales) at Lakshmi Hyundai Dealership (2012-09 – 2015-02)

• Supervised post-service feedback (PSF) workflows, analyzed instant performance inputs, and resolved severe customer retention concerns via on-site client field visits.
• Coordinated directly with workshop floor managers and spare-parts supply lines to significantly minimize vehicle delivery delays, drastically boosting local CSI positioning.
• Honored with multiple corporate commendations for achieving the highest positive customer feedback ratings via precise problem resolution.

Advanced Corporate Practical HR Training in Human Resources – Karan HR Academy

Diploma in Personal Secretary in Administration – Bangalore, India (2002)

Fashion Designing Certification in Fashion Design – Bangalore, India (2009)

Diploma in Beautician in Beauty and Cosmetology – Chennai, India (2012)