Customer Service Associate - Intelenet Global Sollutions (Tele Performance)
(2017-07-15 - 2018-10-06)
- Handling Escalation Calls (Inbound Desk)
Data Entry Operator - Pragathi HR Services Pvt Ltd-(Mahindra Logistics Ltd)
(2019-09-28 - 2022-07-03)
- Handling Sales Return
- In warding of stocks in BPCs software
- Following Up of Dispatched consignments delivery status with transporter and CSR team
- Interacting through email with CSR team and transport Team regarding delivered status of consignments
- Following up on short and excess receipt of stocks
- Registering Shortage and Damage claims
- Following up of Insurance claims settlement, and quality complaint stocks
- Updating of Transport log entry details in US400 software
- Negative Inventory Adjustment of Dead Stock
Senior Operations Executive - Mahindra Logistics C/O 3M India Ltd
(2022-07-04)
- WMS Application - Handling Billing- Pick releasing orders and processing orders in WMS
- Quarterly Inventory Cycle Count Planning and executing monthly and sharing reports on monthly basis within the frequency agreed by customer
- Expiry Management- Monitoring Lot control items shelf life and moving to short expiry locations and Expiry stocks location. Interacting with inventory planners and CSR team for liquidation of stocks
- Interacting with CSR team regarding billing queries
- Following up on pending deliveries and POD Updates ensure to close deliveries
- In warding of STR Receipts and processing in WMS and GRN creation within the TAT
