Supriya Ram

Seeking a career in your growth oriented company where, I can apply my skills and abilities to recognize and develop myself along with the company.

Customer Service Associate - Intelenet Global Sollutions (Tele Performance)

(2017-07-15 - 2018-10-06)

• Handling Escalation Calls (Inbound Desk)

Data Entry Operator - Pragathi HR Services Pvt Ltd-(Mahindra Logistics Ltd)

(2019-09-28 - 2022-07-03)

• Handling Sales Return
• In warding of stocks in BPCs software
• Following Up of Dispatched consignments delivery status with transporter and CSR team
• Interacting through email with CSR team and transport Team regarding delivered status of consignments
• Following up on short and excess receipt of stocks
• Registering Shortage and Damage claims
• Following up of Insurance claims settlement, and quality complaint stocks
• Updating of Transport log entry details in US400 software
• Negative Inventory Adjustment of Dead Stock

Senior Operations Executive - Mahindra Logistics C/O 3M India Ltd

(2022-07-04)

• WMS Application - Handling Billing- Pick releasing orders and processing orders in WMS
• Quarterly Inventory Cycle Count Planning and executing monthly and sharing reports on monthly basis within the frequency agreed by customer
• Expiry Management- Monitoring Lot control items shelf life and moving to short expiry locations and Expiry stocks location. Interacting with inventory planners and CSR team for liquidation of stocks
• Interacting with CSR team regarding billing queries
• Following up on pending deliveries and POD Updates ensure to close deliveries
• In warding of STR Receipts and processing in WMS and GRN creation within the TAT

B.COM - Vijaya degree college

PRE-UNIVERSITY - N.M.K.R.V PU college for women

S.S.L.C - Vidhya Jyothi School