James Onyango
IT Support Specialist
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About
A bright, talented and ambitious IT support technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit,
deadline orientated and having the ability to organise and present complex solutions clearly and accurately
Experience
An innovative IT professional with vast experience in Network & Hardware Installation, Configuration & Maintenance,
OS Installation and Repair, and a wide knowledge of Retail and POS systems. I have strong technical & troubleshooting skills; while being able to effectively and efficiently resolve issues. I am also able to tackle challenging objectives and goals. I am self-driven, ambitious, innovative, analytical, a fast learner, and a team player with good interpersonal skills.
Education
Bachelor of Business Information Technology
Jomo Kenyatta University of Agriculture & Technology, Karen Campus
05/2014 – 11/2016
Diploma in Business Information Technology (DBIT)
Jomo Kenyatta University of Agriculture & Technology, Karen Campus
2010 – 2014
Certificate in Information Technology
Jomo Kenyatta University of Agriculture & Technology, Karen Campus
