Racheal Flavian

A successful sales executive with 5 years of working experience in positions of responsibility and seeking to excel in leadership skills with attributes of integrity, excellence, mentorship and continuous improvement.

East Africa Project Manager at Pesira Ltd (2023-11 – Present)

• Strategic partnerships: collaborate with stakeholders to develop comprehensive business plans that incorporate sales growth strategies and operational improvements, ensuring processes are effectively adopted across different regions
• Project Management: Lead and manage cross-functional projects aimed at enhancing operational and driving business development
• Leadership and Guidance: Provide guidance and support to operations personnel, fostering a culture of continuous improvement and accountability
• Performance Monitoring: Monitor and evaluate operational performance, recommendations improvement to optimize workflows and achieve business objectives
• Operational Management: Manage day to day operations of critical workflows, ensuring smooth execution and resolving any escalations that may arise
• Sales Growth Initiatives: Identify and implement strategies to drive sales growth

Stockist at Shikisha Marketing Agency (Royal Media Services) (2022-09 – 2023-11)

• Analyze market trends and customer demands to forecast future needs.
• Encouraging and guiding brand ambassadors to achieve the set targets.
• Manage and maintain inventory levels, ensuring that products are adequately stocked to meet customers demands.
• Ensure all relevant reports are submitted on time to the management.
• Provide sales support to sales representatives, offering product information, training and promotional materials.
• Handling customer inquiries and complaints to ensure high levels of customer satisfaction.
• Handling pricing strategies and financial reporting to maintain profitability and operational efficiency.

Team Leader at Brisk Marketing LTD (2020-08 – 2021-12)

• Drive sales and meet targets.
• Organize workflow.
• Respond to customers/consumers about product concerns.
• Prepare daily, weekly, monthly and quarterly analytic sales reports as requested.
• Reconcile merchandise and resources allocated for sales, promotions and events.
• Ensure excellent customer relationships with the clients and various outlet managers.
• Provide constructive feedback and insights where necessary.

Bachelor of Business Management in Information Technology – Moi University