Jamie Butler

Customer-focused professional with 3+ years of experience in fast-paced hospitality and retail environments. Skilled in communication, problem-solving, and handling high-volume customer interactions. Proven ability to multitask, resolve issues efficiently, and deliver high-quality service. Seeking a remote position in customer support, chat, or administrative roles with flexible scheduling.

Customer Experience Associate at Omni Hotels (2024-08 – Present)

• Delivered high-quality customer service in fast-paced hospitality and event environments
• Resolved customer concerns professionally, ensuring positive guest experiences
• Managed multiple responsibilities simultaneously while maintaining attention to detail
• Collaborated with team members to ensure efficient operations during events and peak hours
• Assisted with event setup, coordination, and execution to meet client expectations
• Maintained organized, clean, and safe workspaces in compliance with company standards

Hostess at Omni Hotels (2024-08 – 2025-04)

• Greeted and assisted guests, ensuring a welcoming and organized dining experience
• Managed reservations and seating arrangements to optimize service flow
• Communicated effectively with staff to coordinate guest needs and reduce wait times

Delivery Driver at Pizza Hut (2024-01 – 2024-08)

• Provided timely and accurate deliveries while maintaining excellent customer service
• Handled cash and electronic transactions responsibly
• Supported in-store operations including food preparation and cleanliness

Retail Sales Associate at Sunglass Hut (2022-12 – 2023-10)

• Assisted customers in product selection, driving sales through strong communication and product knowledge
• Maintained store organization and visual merchandising standards
• Processed transactions and handled customer inquiries efficiently

Server at Huddle House (2021-11 – 2022-03)

• Delivered attentive customer service in a high-volume restaurant environment
• Managed multiple tables while ensuring accuracy and timely service
• Resolved customer issues quickly to maintain satisfaction

Nanny / Babysitter at Private (2021-03 – 2025-03)

• Provided reliable care for children of various ages in a safe and structured environment
• Managed daily routines including meals, activities, and schedules
• Communicated regularly with parents regarding updates and concerns

Sacker / Stocker at Porter's (2020-07 – 2020-10)

• Assisted with stocking, organizing merchandise, and maintaining store cleanliness
• Supported team operations to ensure efficient workflow

Dental Hygiene – Austin Community College

High School Diploma – Andrews High School