Mkhitar Mnatsakanyan
Logistic Specialist / Operation Manager
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Sobre mí
Operations and logistics professional with over five years of progressive experience in transportation and fleet management, overseeing operations for a 30-truck fleet. Proven track record in process optimization, cost reduction, systems implementation, and revenue generation. Designed and implemented a custom Transportation Management System (TMS) with GPS tracking and automated accounting workflows, reducing operating expenses by 35%.
Established new revenue streams through dedicated lane agreements and implemented risk-control measures that protected the company from fraudulent activities.
Experiencia
Operations Manager at Greensprint Dispatch (2021-12 – 2026-05)
- Negotiated dedicated lane agreements with brokerage partners and implemented a dedicated pricing structure that generated an additional $20,000 in monthly profit.
- Led regular operational briefings focused on DOT compliance, service quality, broker and driver satisfaction.
- Increased operational efficiency by restructuring dispatch operations, reducing headcount by 30% while maintaining service quality and improving fleet utilization through optimized workload allocation.
Dispatch Manager at Greensprint Dispatch (2020-07 – 2021-12)
- Designed and implemented a custom Transportation Management System (TMS) that streamlined carrier and broker onboarding and automated billing and invoicing processes, improving data management and reducing operating costs by 30%.
- Implemented MacroPoint GPS tracking and automated customer notifications, increasing operational efficiency and improving customer satisfaction.
- Developed automated daily and monthly KPI reporting systems, improving operational performance by 10% through reduced empty miles and increased fuel efficiency.
Dispatcher at Greensprint Dispatch (2020-03 – 2020-07)
- Sourced freight loads through DAT and Truckstop load boards, ensuring consistent load coverage and supporting daily operations across a 30-truck fleet.
- Coordinated pickup and delivery appointments to maximize fleet utilization and maintain high service standards.
- Maintained proactive communication with customers by providing timely shipment updates and ensuring end-to-end shipment visibility.
Educación
Bachelor of Business (BAB) in Business Administration – American University of Armenia (AUA) (2018-09 – 2020-05)
