Joan Jaya

Experienced professional with more than 15 years of experience in the fields of security, factory operations, and passenger transportation. Possesses extensive experience as a Security Supervisor, Security Guard, and Passenger & Tourist Van Driver. Skilled in managing work teams, supervising daily operations, monitoring CCTV systems, preparing duty rosters, and ensuring compliance with security and operational procedures.

A disciplined, responsible, and reliable individual with strong communication skills and a commitment to delivering high-quality service.

Van Driver (Passenger Transport) at Ar-Raudhah Transportation (2010-01 – 2016-12)

• Provided transportation services for passengers, tourists, and students.
• Ensured passenger safety, comfort, and punctuality throughout journeys.
• Performed basic vehicle inspections and maintenance checks.
• Complied with road traffic regulations and safety standards.
• Managed travel schedules and customer requirements in a professional manner.

Security Supervisor (SS) at Kuala Lumpur City Centre (KLCC) (2003-01 – 2005-12)

• Supervised and managed a team of security personnel.
• Prepared duty rosters and work schedules for security staff.
• Handled operational communications using walkie-talkies and designated call signs.
• Monitored CCTV systems and surveillance operations.
• Ensured compliance with security procedures and emergency response protocols.

Security Personnel (SP) at Berjaya Times Square (2005-01 – 2009-12)

• Conducted security patrols and access control duties.
• Monitored visitor activities and reported any security-related incidents.
• Assisted in maintaining the safety and security of the premises and customers.

Operator at Giram Oil Mill (2002-01 – 2002-12)

• Operated production processes in accordance with company procedures.
• Ensured smooth operations and workplace safety.

Assistant Machine Operator at Interstate Package Central (2001-01 – 2001-12)

• Assisted in machine operation and production activities.
• Performed basic inspections and ensured the smooth flow of operational processes.

Sijil Tinggi Persekolahan Malaysia (STPM) – Sekolah Menengah Kebangsaan Kunak, Sabah (1999-12)