Samuel Odey
Customer Relationship Management (CRM)
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About
To work in a company that is target driven and result oriented where creativity and team work is valued with view to contribute to the growth and development of the organization.
Experience
Customer Relationship Management (CRM) - INFINITY MOBILE GAMING AND ENTERTAINMENT
(2026-01)
- Orchestrated integration of new customer relationship management (CRM) software, enhancing data analysis capabilities
- Utilised CRM systems to track client interactions and sales, enhancing customer relationship management
Telesales Team Leader - MAYWOOD/MAGNET LIMITED
(2025-01 - 2025-12)
- Negotiated contracts with key clients, securing lucrative deals and fostering long term relationships.
- Increased customer satisfaction by offering friendly, helpful and informative customer service.
Customer Service Supervisor - KUDI PELLY TECH LIMITED
(2024-03 - 2024-12)
- Achieved outstanding customer satisfaction through effective team management.
- Analysed customer feedback to identify patterns and areas for improvement within the service team.
Computer Training Organizer - MANASSEH COMPUTER CENTER
(2023-03 - 2023-09)
- Planned, organised and executed promotional events.
- Managed small and large scale events, conferences and seminars.
ROYAL COMPUTER INSTRUCTOR
(2016 - 2016)
Education
NCE - Social Studies/Double Major - FEDERAL COLLEGE OF EDUCATION OBUDU CROSS RIVER STATE (2017 - 2021)
Secondary School Certificate Examination (SSCE) - ROCHRIS COMPREHENSIVE HIGH SCHOOL, GAKEM-BEKWARRA (2011 - 2016)
First School Leaving Certificate (FSLC) - ROYAL INTERNATIONAL NURSERY AND PRIMARY SCHOOL, GAKEM-BEKWARRA (2004 - 2010)
