Alfred Suan

I am a dedicated sales and lead generation professional with experience in outbound telemarketing across two specialized industries — book marketing for authors and legal case intake for accident victims. My background has shaped me into a confident, empathetic communicator who can qualify prospects, deliver persuasive pitches, and connect clients with the right solutions. I am applying for this role because I thrive in phone-based sales environments and am eager to bring my proven outreach skills to drive results for your team.

Lead Generation Specialist - iConnect Nationwide Marketing, OPC

(2024-03 - 2024-09)

Publishing Company

• Conducted outbound calls to authors nationwide to present and promote customized book marketing strategies and promotional packages.
• Identified and qualified prospective authors based on publishing goals, audience reach, and marketing budget potential.
• Delivered compelling sales presentations over the phone, clearly articulating the value of marketing services to increase book visibility and sales.
• Built and maintained a pipeline of warm leads through consistent follow-up, relationship building, and accurate CRM record-keeping.
• Consistently met and exceeded weekly and monthly lead generation and conversion quotas.
• Collaborated with the sales team to refine pitch scripts and messaging strategies based on author feedback and call outcomes.

Sales Telemarketing Specialist - Blueprint Business Solution

(2025-03 - 2025-10)

• Conducted high-volume outbound calls to accident victims who had not yet received compensation, providing guidance on their legal rights and available options.
• Screened and qualified potential claimants based on case details, jurisdiction, and eligibility criteria to match them with appropriate law firms in their area.
• Served as a liaison between clients and legal professionals, ensuring a smooth and empathetic hand-off to partner law firms for consultation.
• Maintained a high level of sensitivity and professionalism when handling vulnerable clients, ensuring a positive and supportive caller experience.
• Achieved consistent daily and weekly call targets while maintaining quality and compliance standards.
• Accurately documented client information and case notes in the CRM system for attorney follow-up and case tracking.

Bachelor - Elementary Education - Madridejos Community College (2018 - 2022)