Castro, Alliah

Banking and Customer Service Professional

Talent

UrdanetaMember since August 15, 2026

Customer relationship management (CRM)Client onboarding and account servicingComplaint resolution and service recoveryKYC (Know Your Customer) and AML proceduresRisk assessment and fraud preventionData privacy and confidentiality standardsKyc AnalystComplaint Handling

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Customer relationship management (CRM)Client onboarding and account servicingComplaint resolution and service recoveryKYC (Know Your Customer) and AML proceduresRisk assessment and fraud prevention

About

To deliver exceptional client service by providing timely, accurate, and personalized support that enhances customer satisfaction and builds long-term relationships.

Experience

Banking Services Representative - BDO UNIBANK INC.

(2022-09)

Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals.

Data Entry Specialist - Land Transportation Office

(2018-02 - 2018-05)

Preparing and sorting data for LTO Registration. Reviewing data to make sure it's accurate before entering it in the system. Filing, Scanning and photocopy of papers.

Education

Bachelor of Science - ENTREPRENEURSHIP - Quezon City University (2018 - 2022)

Diploma - Accountancy Business Management - ACLC Commonwealth (2016 - 2018)

Skills

Banking and Customer Service Professional

Reviews

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