Charlene Joy Contillo
Retail Support Representative
Hire this person
Send a job offer directly to this candidate
About
As an applicant with a diverse professional background, I bring a wealth of experience. With three years in customer service and retail support, I have honed my problem-solving skills and attention to detail. Additionally, my four years as a financial consultant allowed me to assist clients in achieving their financial goals.
I also have nine years of experience as a home baker specializing in cakes and pastries, and a year of teaching experience. This unique combination of skills makes me a versatile team member.
In my free time, I enjoy reading historical fiction and watching documentaries.
Experience
Quantrics Enterprises Inc
National Channel Support Representative
- resolved an average of 42 customer inquiries per day, exceeding the company performance target by 17%.
- I successfully resolved 93% of customer inquiries on the first call, surpassing the target by 6%
Part-time Financial Advisor
- As a new advisor, I surpassed the target set for newly licensed advisors and increased the number of policies sold by the agency by 5%
- Successfully guided a team of four agents to achieve 100% of the production target.
Education
Unciano Colleges
BS Hotel and Restaurant Management
