Christianna Seballos

An enthusiastic and dedicated professional seeking a Chat Support or Virtual Assistant position in a work-from-home setting. Proven ability to remain calm under pressure while resolving complex queries via Zendesk, email, and chat. Leveraging a unique blend of communication excellence and graphic design skills to enhance customer satisfaction and support brand consistency.

Educational Institution Mapper (Data Entry) - Prosple

(2025-08 - 2026-02)

Used Google Sheets to map educational institutions for Prosple, filling 2 rows per minute while researching in order to enhance data automation for the company's website.

Player Support - PTW Inc. / Rockstar Games

(2023-12 - 2025-02)

Had the privilege of assisting enthusiastic gamers through Zendesk, by guiding players when it came to gameplay mechanics, troubleshooting technical issues, and addressing account-related queries. This includes compromised accounts, account deletion, game bugs, and more.

ESL Tutor - GnGn Inc.

(2023-07 - 2023-12)

Worked with several Japanese clients, from middle school students to elderly people, in order to help them improve their English-speaking skills.

Freelancer Graphic Designer - Self-employed

(2023-03)

Developed graphics such as brochures, infographics, and fliers within two or three days' time, with different clients.

• Created an infographic regarding travel vaccines for a pharmacy's Instagram account.
• Designed a simple brochure related to a research about a guide to memory and learning.

Senior High School - HUMSS Strand - AMA University Online Education (2022-01 - 2025-06)

Junior High School & Grade 11 - Arts and Letters Career Track (Grades 9 - 10) and HUMSS Strand (1st Semester of Grade 11) - San Beda College Alabang (2010-06 - 2021-12)