Denessa Cael
Customer Service Representative
Talent
KoronadalMember since July 2, 2026
Microsoft WordMicrosoft ExcelMicrosoft PowerPointProblem SolvingCreativityLeadershipCustomer ServiceData EntryAccounts ReceivableAccounts Payables
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Microsoft WordMicrosoft ExcelMicrosoft PowerPointProblem SolvingCreativity
About
To get an opportunity where I can make the best of my potential and contribute to the organization's growth in the near future.
Experience
Customer Service Representative at Eastwest Banking Corporation (2014-01 – 2017-12)
- Perform various bank transactions like accepting bank deposits, withdrawals, loan payments and cash checks.
- Actively work towards maintaining customer relations and satisfaction.
- Actively watch out for fraudulent practices and manage any risks that may arise.
- Ensure regulations and policies are upheld.
- Cross-sell other products and services.
- Deal with calls and emails inquiries of clients.
Sales Associate at Eastwest Banking Corporation (2014-01 – 2017-12)
- Check the customer's requirements and suggest products and services which can help them.
- Aid customers to finding relevant and required information.
- Market alternate channels and make sales referrals.
- Address customer queries and solve their problems.
- Deal with calls, emails and face-to-face inquiries.
Education
Bachelor of Science in Business Administration, major in Financial Management – NOTRE DAME OF MARBEL UNIVERSITY (2010-01 – 2014-12)
Skills
Customer Service Representative
