Erick Dane

Dynamic and results-oriented operations and procurement professional with extensive experience across diverse industries. Adept in leading teams, managing full-cycle procurement, and optimizing administrative operations. Proven track record of enhancing vendor relationships, ensuring compliance, and driving cost efficiencies.

Procurement and Administration Supervisor - New Kings Trading, Contracting and Services W.L.L - Doha, Qatar

(2023-06)

• Led procurement planning, budgeting, and forecasting to align with company objectives.
• Managed the complete procurement cycle from requisition to payment, including sourcing, negotiation, and contracting.
• Coordinated vendor qualification and evaluations, ensuring quality and compliance.
• Oversaw inventory control and implemented cost-effective purchasing strategies.
• Maintained supplier databases, contracts, and performance records; tracked procurement KPIs and presented reports to top management.
• Supervised and evaluated administrative staff and procurement officers while coordinating interdepartmental processes for streamlined operations.

Operations Manager - TMCBH (Family Business) - San Manuel, Tarlac, Philippines

(2022-08 - 2023-05)

• Directed all procurement activities including supplier sourcing, selection, and contract negotiation.
• Established procurement schedules and demand forecasting models critical to business operations.
• Oversaw purchasing processes for raw materials, spare parts, and administrative goods; maintained purchasing documentation and vendor logs.
• Delivered cost savings through alternative sourcing strategies and effective price renegotiation.

Operations Manager - MCIT - Tripoli, Libya

(2018-11 - 2022-08)

• Oversaw procurement of IT equipment, software licenses, and office supplies for the entire organization.
• Directed vendor assessments and contract negotiations, ensuring optimal value and compliance with policies.
• Developed and implemented procurement policies supporting IT and administrative functions.
• Monitored requisitions, budgets, and inventory; generated operational reports to inform strategic planning.
• Led IT helpdesk operations, ensuring timely resolution of technical issues and boosting customer satisfaction.

Sales Executive - Noble Equipment - Abu Dhabi, UAE

(2014-02 - 2018-08)

• Coordinated procurement requests and purchasing processes for ADNOC group companies.
• Ensured accuracy in procurement documentation from order placement through shipment, maintaining optimal customer satisfaction.
• Evaluated supplier bids, selected cost-effective and reliable options, and facilitated timely processing of invoices with the accounting team.
• Collaborated across departments, addressed urgent procurement requirements, and monitored supplier performance to avoid delays.

Subject Matter Expert (SME) - SITEL Group - Baguio City, Philippines

(2011-08 - 2013-12)

• Served as the primary expertise source across multiple accounts (including Toshiba, Macy's, and Capital One).
• Provided in-depth support to front-line agents by resolving escalated issues and complex transactions.
• Conducted regular coaching and refresher sessions to ensure adherence to service quality standards.
• Collaborated with Quality Assurance and Training teams, delivered real-time feedback, and facilitated smooth transitions for new hires.
• Analyzed trends in customer issues and recommended improvements to process flows and knowledge bases.

Diploma - Computer Technology - STI College Parañaque (2006-10)