Fil Joseph Elman

Detail-oriented, work-from-home data entry and administrative support professional with hands-on experience in data encoding, order processing, invoicing, and CRM record keeping. I currently keep client and billing records accurate in HubSpot CRM, triage the inbox, and handle email follow-ups, and I have worked remotely with companies in Australia, the UK, and the US. I am proficient in Microsoft Excel and Word, adapt quickly to shifting tasks and new platforms, and work from a dedicated laptop with a stable internet connection.

Business Development Representative at Senpai Technologies (2026-08 – Present)

• Handle written correspondence and follow-ups by email and LinkedIn, replying promptly and professionally.
• Update prospect records and schedules daily so the team always works from accurate, current data.

Lead Generation Virtual Assistant at Creative One Growth (2025-06 – Present)

• Enter and maintain lead and client records in HubSpot CRM, running routine checks to catch duplicates and errors.
• Process invoices and keep client billing records accurate and up to date.
• Triage the inbox, answer or route inquiries, and send status updates while working independently.

Engineer / Technical Lead at Picture Works Australia (2021-05 – 2023-09)

• Built and supported the system for processing and managing submitted customer orders, ensuring orders were accurate and on time.
• Investigated order and support issues, flagged problems, and communicated resolutions to clients and the team.
• Served as the primary point of contact for the company's largest client by email and calls.

Product Developer at uBind (2020-06 – 2021-02)

• Prepared detailed Microsoft Excel spreadsheets with formulas and conditional rules for insurance application forms.
• Checked spreadsheet data carefully so generated online forms were accurate for Australian clients' customers.

Full Stack Web Developer at Midtown Printing Company Inc (2013-11 – 2017-05)

• Ran an e-commerce site for printing services, keeping product listings and customer orders up to date.
• Maintained and updated the company's WordPress website content, including three full redesigns.

Financial Advisor at Philam Life (2013 – 2014)

• Advised clients on insurance, retirement, education, and investment plans through needs-based consultations.
• Built and maintained a client base through direct outreach, follow-ups, and ongoing portfolio reviews.

Data Encoder Analyst at Green Pine Agricultural Development Corporation (2012-10 – 2013-02)

• Encoded and managed production data daily, ensuring the accuracy and integrity of all records.
• Identified and resolved data discrepancies, and prepared weekly and monthly reports for stakeholders including San Miguel Corporation.

Bachelor of Science in Computer Science in Computer Science – Caraga State University (2006 – 2012)