Gelo
Customer Service Representative (Email)
Talent
Cainta, RizalMember since August 17, 2026
Computer LiterateLight Graphic DesignLight Video EditingCoding & ProgrammingMS OfficeActive ListeningWritten CommunicationOral Communication
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Computer LiterateLight Graphic DesignLight Video EditingCoding & ProgrammingMS Office
About
Respond to emails and track logistics Provide basic troubleshooting to customers experience bugs or glitches Call customers when a specific information is needed
Experience
Customer Service Representative (Email) - Inspiro
(2022-05 - 2022-06)
- Respond to emails and track logistics
- Provide basic troubleshooting to customers experience bugs or glitches
- Call customers when a specific information is needed
- Be knowledgeable about products, campaigns and services
Content Moderator - Conectys
(2022-07 - 2023-05)
- Carefully assess content shared for violations
- Study and monitor policy changes for violations
- Provide scores that make little to no mistakes
- Graduated from training as "The Note Taker"
Quality Assurance Analyst - Conectys
(2023-05 - 2024-01)
- Analyze accuracy and error percentage
- Discuss root cause analysis per week
- Achieved Top Cluster QA for November
Virtual Assistant - One Virtual Solutions
(2025-03 - 2025-09)
- Admin/File Management (Real Estate)
- Appointment Setter/insurance Claims (Dental)
- Appointment Setter /Leads Generation (Chiropractic)
Education
Senior High School - Science Technology and Engineering Mathematics - PHINMA - University of Iloilo (2017-06 - 2019-03)
College - BS in Computer Engineering - University of San Agustin (2019-08 - 2025-07)
Skills
Customer Service Representative (Email)
