Logistic Representative - Task Us Lizard Bear Tasking Inc.
(2024-01 - 2026-01)
- Schedule customer orders in a timely and accurate manner.
- Monitor and track On Time Delivery per assigned customer.
- Communicate with customers through phone and chat
- Responsible for accurately coordinating the safe, efficient transportation of goods on behalf of assigned customer account or route.
- Assist driver on route while delivering the packages
- Resolve route issues.
Risk Investigator - REMITLY INC.
(2022-01 - 2024-01)
- Review and monitor transactions for KYC, EDD, BKYC and EKYV
- Review the transaction for possible attributes of stolen info or ATO.
- Review requirements for Sending Limit Request
- Review transactions for possible PEP or OFAC hits.
- Analyze patterns of Fraud Trends for account with Chargeback.
- Authenticating documents (ID, Bank Statements, Bills, Paystub, etc.)
Fraud Analyst - VXI GLOBAL INC.
(2017-01 - 2022-01)
- Review and monitor transactions for KYC, EDD, BKYC and EKYV
- Review the transaction for possible attributes of stolen info or ATO.
- Review requirements for Sending Limit Request
- Review transactions for possible PEP or OFAC hits.
- Analyze patterns of Fraud Trends for account with Chargeback.
- Authenticating documents (ID, Bank Statements, Bills, Paystub, etc.)
Customer Service Representative - Expert Global Solutions
(2015-01 - 2016-01)
- Assist customers on their card issues
- Process dispute
- Process credit
Customer Service Representative - Stream Global
(2013-01 - 2015-01)
- Assist customers on their payroll account
Production Supervisor - Chrisel Arts & Prints Enterprise
(2003-01 - 2013-01)
- Schedule production based on the delivery date provided.
- Make sure the designs are correct before proceeding to bulk production
- Do random checks on each machine.
