Rider Onboarding Associate - Xpress Philippines
(2026-06)
- Review and verify rider applications and submitted requirements.
- Check documents for completeness, validity, and accuracy.
- Encode and update rider information in internal systems and trackers.
- Coordinate with riders regarding missing, incorrect, or expired requirements.
- Monitor the status of rider applications and follow up on pending requirements.
- Assist in activating qualified riders after successful verification.
- Ensure accurate tagging and updating of rider records in the portal.
- Maintain organized and updated rider records and files.
- Coordinate with other teams regarding onboarding concerns and discrepancies.
- Follow company policies, procedures, and compliance requirements.
- Prepare reports and provide updates regarding rider onboarding progress.
Branch Admin - J&T Philippines
(2025-09 - 2026-01)
- Handle daily administrative tasks and branch documentation.
- Encode and maintain accurate branch records and reports.
- Monitor attendance and schedules of branch employees and riders.
- Assist in monitoring parcel and delivery-related records.
- Coordinate with riders, staff, customers, and other departments regarding branch concerns.
- Check and organize documents, forms, and other branch requirements.
- Prepare daily, weekly, and monthly operational reports.
- Monitor branch supplies and coordinate requests when needed.
- Assist in resolving administrative and operational issues.
- Ensure compliance with company policies and standard operating procedures.
- Perform other administrative tasks assigned by the Branch Manager.
Onboarding Associate - Angkas/DBDOYC INC.
(2024-10 - 2025-07)
- Process and review rider applications and submitted requirements.
- Verify the validity, completeness, and accuracy of rider documents.
- Encode and update rider information in internal systems and trackers.
- Coordinate with applicants regarding missing, incorrect, or expired requirements.
- Monitor the progress of rider applications and follow up on pending requirements.
- Assist qualified riders throughout the onboarding and activation process.
- Ensure proper tagging and accurate updating of rider records.
- Coordinate with other departments regarding onboarding concerns and document discrepancies.
- Maintain organized and updated rider records.
- Prepare and update onboarding reports and trackers.
- Follow company policies, procedures, and regulatory requirements.
- Perform other administrative and operational tasks assigned by the team.
Driver Operations Associate - Kamee Seh Construction Inc.
(2022-04 - 2023-10)
- Assist driver-partners with the registration and onboarding process.
- Verify and review driver and vehicle requirements for completeness and validity.
- Encode and update driver information in internal systems and trackers.
- Monitor submitted documents and follow up on missing or expired requirements.
- Assist with driver account activation and ensure requirements are properly reflected in the system.
- Handle driver inquiries and operational concerns through chat, phone, or other communication channels.
- Coordinate with relevant departments to resolve driver-related issues.
- Monitor driver applications and ensure timely processing.
- Maintain accurate records and reports related to driver operations.
- Identify and report discrepancies or incorrect information in driver records.
- Assist in improving driver onboarding and operational processes.
- Ensure compliance with company policies and applicable transportation requirements.
- Perform other operational and administrative tasks as assigned.
Warehouseman - Kamee Seh Construction Inc.
(2018-07 - 2022-03)
- Receive and inspect incoming products and materials.
- Check delivered items against invoices, delivery receipts, and purchase orders.
- Load and unload goods safely and properly.
- Pick, pack, and prepare items for delivery or distribution.
- Organize and store products in their designated locations.
- Monitor inventory levels and conduct regular stock counts.
- Record and update inventory information accurately.
- Report damaged, missing, or incorrect items to the supervisor.
- Maintain cleanliness and orderliness of the warehouse.
- Follow company safety and warehouse procedures.
- Assist with other warehouse and logistics activities as assigned.
Chat Support Associate - Devine Care Inc.
(2015-11 - 2018-07)
- Respond to customer inquiries and concerns through chat in a timely and professional manner.
- Provide accurate information about products, services, policies, and procedures.
- Assist customers with account, order, payment, and service-related concerns.
- Troubleshoot basic customer issues and provide appropriate solutions.
- Escalate complex or unresolved concerns to the appropriate department.
- Maintain accurate records of customer interactions and concerns.
- Follow company policies, procedures, and customer service standards.
- Handle multiple chat conversations while maintaining quality and accuracy.
- Maintain a professional and courteous tone in all customer interactions.
- Meet assigned productivity, response time, and customer satisfaction targets.
- Perform other duties as assigned by the supervisor or manager.
Admin Personnel - Kamee Seh Construction Inc.
(2012-04 - 2015-10)
- Perform daily administrative and clerical tasks.
- Prepare, organize, and maintain company documents and records.
- Encode and update data accurately in spreadsheets and internal systems.
- Manage and organize files, reports, and other office documents.
- Assist with scheduling meetings, appointments, and other office activities.
- Respond to emails, inquiries, and administrative requests.
- Coordinate with different departments regarding administrative concerns.
- Monitor office supplies and assist with inventory when needed.
- Prepare reports, forms, and other documents as required.
- Assist employees and visitors with basic administrative concerns.
- Ensure that documents and records are properly filed and updated.
- Perform other administrative duties assigned by the supervisor or manager.
