Greene Valencia

Highly organized and execution-focused professional with 9+ years of rigorous BPO experience at Citigroup alongside hands-on expertise in international construction operations and HVAC procurement. Specialized in managing complex supply chains, subcontractor coordination, and aligning daily project operations with commercial and financial objectives. Proven track record in portfolio-level oversight, compliance tracking, and utilizing industry systems like Procore and Lentune to enforce structure and drive operational efficiency for international teams (AU/US).

• Purchasing Officer | Australian HVAC Industry (Current)
• Manage end-to-end procurement, high-volume purchase orders, and complex vendor supply chains.
• Oversee invoice auditing, payment tracking (Lentune), compliance documentation (W9s, insurance), and lien waivers.
• Coordinate directly with subcontractors and cross-functional teams to align project delivery with financial goals.
• Executive Assistant & Project Coordinator | Construction Industry (2+ Years)
• Provided comprehensive project coordination and operational framework support using Procore, Buildertrend, and JobTread.
• Managed programme planning updates, calendar gates, and early risk identification for multiple concurrent projects.
• Facilitated high-level stakeholder communication and internal reporting for senior leadership.
• Operations & Support Specialist | Citigroup Business Processing Solutions (9+ Years)
• Enforced operational discipline, consistency, and strict compliance metrics within high-volume BPO operations.
• Managed data-driven performance monitoring, reporting tools, and cross-functional international stakeholder interfaces.

BSED Major in English