Ildefonso I Puerto
I am a former excellent Customer Service Representative with a 5 year experience dealing with people.
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About
To be a part of the workforce of the company where I can maximize and utilize my skills based on my past work experiences. To enhance and hone my customer service, sales and interpersonal skills in where I can be most effective and be exposed in a social, dynamic and progressive call center environment.
Experience
CUSTOMER SERVICE REPRESENTATIVE at IQOR Phils (2025-03 – 2026-04)
OUTBOUND SALES REPRESENTATIVE at HIJ BPO (2023-04 – 2023-10)
CREATIVE CONSULTANT at Awesome OS (2022-08 – 2023-04)
CUSTOMER SERVICE REPRESENTATIVE at IQOR Phils (2018-08 – 2019-04)
TECHNICAL SUPPORT REPRESENTATIVE at VXI Global Phils (2016-07 – 2017-04)
CUSTOMER SERVICE REPRESENTATIVE at IQOR Phils. Davao (2015-03 – 2016-07)
CUSTOMER SERVICE ASSOCIATE at Cyber City Teleservices, Phils. Davao (2011-10 – 2013-05)
CUSTOMER SERVICE REPRESENTATIVE at APAC Customer Services, Inc. (2008-02 – 2009-05)
Education
Bachelor of Arts in Mass Communication (Major in Broadcasting/Minor in Journalism) – Holy Cross of Davao College, Sta. Ana Avenue, Davao City (1999 – 2002)
Secondary Education – Eduardo Barretto Sr. Brgy. High School, Brgy. Pansol, Calamba City, Laguna (1987 – 1990)
Primary Education – San Isidro Elementary School, Brgy. San Isidro, Makati City (1983 – 1986)
