Lance Xavier Logan (Xav)
Customer Service Representative
Talent
Barualte, BatangasMember since December 7, 2025
Customer Service & Guest RelationsActive Listening & CommunicationProblem Solving & Conflict ResolutionAdaptability in Fast-Paced EnvironmentsTeam CollaborationClient Experience ManagementPOS & Digital System FamiliarityReservation System Knowledge
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Customer Service & Guest RelationsActive Listening & CommunicationProblem Solving & Conflict ResolutionAdaptability in Fast-Paced EnvironmentsTeam Collaboration
About
A customer-focused and highly adaptable professional with hands-on experience in high-volume customer support and guest relations. Exceptional communicator skilled in active listening, swift problem-solving, and cross-cultural collaboration. Committed to maintaining service excellence and driving positive customer satisfaction in dynamic, fast-paced environments.
Experience
Customer Service Representative at Foundever,Inc. (2026-03 – 2026-06)
- Completed corporate training focused on customer experience, communication standards, and service procedures.
- Received Certificate of Recognition for Product Specific Training, demonstrating ability to learn and apply detailed product information efficiently.
- Managed customer interactions by identifying concerns, providing accurate information, and delivering professional assistance.
- Applied active listening and problem-solving techniques to support customer satisfaction.
- Adapted to performance standards, workflows, and team-based operations in a high-volume environment.
Education
Bachelor of Science in Tourism Management – Manuel S. Enverga University Foundation (2021-01)
Accountancy, Business and Management Strand – Maryhill College,Inc.– Lucena City (2017-01 – 2019-01)
Skills
Customer Service Representative
