John Arvin Domingo

To obtain a position as an active employee in a growing, reputable company where I can contribute my experience, proactive attitude, and positive atmosphere to help improve the company and myself.

Level 4 Grab Driver at Grab (2024-06 – Present)

• Provided safe, reliable, and timely transportation services to passengers across various city routes using the Grab platform.

Joyride Driver at Joyride (2024-06 – 2024-12)

• Adapted to dynamic schedules and customer needs while maintaining high ratings and positive feedback on the platform.

Driver at InDrive (2024-08 – Present)

• Provide excellent customer service, ensuring passenger satisfaction and safety throughout the trip.

CSA at Acela (2023-09 – 2024-06)

• Assist customers regarding their online account, inquiry about their games/history/winnings/cash-ins and withdrawals.
• Determine if wagers are won/loss.

Project Assistant, Crowd Support Tier II at Appen (2020-10 – 2023-02)

• Assist project managers about their contributors inquiry located worldwide via ticketing system.
• Worked side by side with the assistant project managers/project managers in their projects by doing onboarding/offboarding project contributors.
• Reviewing contributors qualifications, submissions and their invoices so that they can be paid.

CCA, CSA, CSR, Transcriber, Payroll Specialist at Open Access BPO (2016 – 2020)

• Managed payroll and health insurance coverage.
• Auditing and transcribing documents.
• Employee record-keeping.

CSR, TSR at Convergys Corp. (2014-07 – 2016)

• Customer support representative doing chat for a satellite tv provider in the US.
• Provides billing, account inquiry and tech support as well as upsells channels/subscriptions.

Supervisor, Operations at Mitch's Construction Services (2013-11 – 2014-05)

• Supervise from start to finish a building project, making sure it adheres to the standards.
• Purchase construction materials and deliver it to multiple site locations.
• Performs quality check and submit documents for proper collection of funds as the projects are government awarded buildings.

Membership Consultant at Fitness First Philippines (2013-04 – 2013-07)

• Manages outposts in malls for lead generation.
• Outbound calls for membership sales and performs workout routine/plan with clients.

Gym Instructor at Body Tune Gym (2008 – 2008)

• Guide and assist clients in performing safe and effective exercise routines.
• Monitor and record client progress, adjusting routines as needed.

Computer Shop Caretaker/Attendant, Project/Document Typist at Knoxville Computer Shop (2006 – 2007)

• Oversees daily function of the computer shop such as making sure computers are working, establishment is clean for renters and accepts typing, printing, edits of documents.

BS in Information Technology – Cavite State University, Imus Campus (2009 – 2011)

High School – General Emilio Aguinaldo National High School (2003 – 2006)

Elementary – Imus Pilot Elementary School (1997 – 2003)