Jonathan Bacalando

Detail-oriented professional with over 2 years of experience in data analysis, reporting, and process improvement. Experienced in using Tableau, Power BI, Monday.com, Power Automate, and Excel to create reports and dashboards that support business insights. Known for maintaining data accuracy, streamlining reporting workflows, and collaborating effectively with teams to support data-driven decisions.

Business Systems and Intelligence Specialist at SOS (Strategic Office Support) (2025-09 – 2025-10)

• Designed, developed, and maintained interactive dashboards and visual reports using Tableau, Power BI, and Monday.com to support data-driven decision-making.
• Managed and updated daily Excel data sources tracking key operational metrics, including attrition, attendance, and reliability.
• Built an automated Power Automate workflow to send notifications for Excel updates in SharePoint, ensuring timely data refreshes and improved collaboration.
• Updated and maintained daily attrition reports and the employee master file within Monday.com for accurate workforce monitoring.
• Consolidated and maintained employee list reports, ensuring consistency and alignment across reporting platforms.
• Collaborated with cross-functional teams to identify performance trends, enhance reporting efficiency, and improve visibility into key business indicators.

Operations Report Supervisor at QIMA (2024-05 – 2025-07)

• Led a reporting team in delivering high-accuracy reports for global clients, maintaining minimal customer claims through strict quality control.
• Streamlined workflows and optimized task distribution, significantly reducing report turnaround time.
• Mentored junior specialists and handled complex data validations, ensuring accuracy and alignment with business needs.

Report Specialist at QIMA (2023-02 – 2024-05)

• Validated inspection reports submitted by field inspectors, ensuring accuracy and completeness of trade and shipping documents such as bills of lading and packing lists.
• Reviewed reported product quantities, specifications, and defects against inspection findings and client requirements.
• Verified container conditions, sealing information, and inspection results to ensure compliance with quality and reporting standards.
• Identified discrepancies and coordinated with inspectors and internal teams to resolve errors prior to report finalization.
• Ensured timely submission of finalized inspection reports while maintaining high data accuracy and zero customer complaints.

Bachelor of Science in Electrical Engineering – Biliran Province State University (2016 – 2021)