Judy Mae Ruedas

My name is Judy Mae Ruedas, 28 years old, a former BS Psychology student. I am a passionate and highly motivated individual, committed to expanding my knowledge and skills to adapt and excel in any environment. I take pride in my ability to complete tasks effectively, even under pressure.

With a strong willingness to learn and an openness to feedback, I continuously seek opportunities for growth and improvement. I am dedicated to developing my capabilities so I can better support clients and contribute meaningfully to the success of their business.

Intake Support

(2024-10 - 2026-03)

• Send Intake Paperwork to new patients to help us gather the information we need and also to have them sign the New Patient contract.
• Create a chart for the New Patients using their filled out Intake Paperwork, upload their documents and verify their insurance information.

Admin Support

(2023-12 - 2024-08)

• Do admin tasks like creating, sending and saving files.
• Access EHR to monitor and update Client's schedule and information.
• Do outbound calls to follow up clients and the Therapists
• Verify and update Client's Insurance information using MNITS.

Patient Scheduling

(2021-09 - 2023-12)

• Answer incoming calls from patients and provide prompt, courteous assistance.
• Help patients with appointment needs, including checking availability, scheduling, and rescheduling visits.
• Assist patients in requesting bridge prescriptions or medication refills as needed.
• Relay messages accurately between patients, Medical Assistants, and Providers to ensure clear communication and timely follow-up.

Patient Scheduling

(2025-09 - 2026-04)

• Answer incoming calls from patients and provide prompt, courteous assistance.
• Help patients with appointment needs, including checking availability, scheduling, and rescheduling visits.
• Assist patients in requesting bridge prescriptions or medication refills as needed.
• Relay messages accurately between patients, Medical Assistants, and Providers to ensure clear communication and timely follow-up.

Outbound Calling/Skip Tracing

(2020-12 - 2021-07)

• Conduct outbound calls to clients to provide information, answer questions, and address concerns.
• Communicate effectively with clients to build rapport and deliver clear, accurate details about services or offerings.
• Collect client email addresses and send price lists, contracts, and other required documents.
• Provide regular updates and reports to the CEO regarding client interactions, progress, and key insights.
• Gather and analyse data of new Probate leads using Forewarn and CountyClerk websites.
• Creates list of the data gathered using a spreadsheet.

Graphic Design

(2018)

My hobby is to edit photos and do graphic designs so I used them to earn extra money. I create logo, banner, menu and invitations.

BS - Psychology