Kimberly Datu
Project Administrator / Document Controller
Talent
Mabalacat CityMember since August 10, 2026
Customer ServiceData EntryDocument ControlAdministrative Support
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Customer ServiceData EntryDocument ControlAdministrative Support
About
Results-driven professional with experience in customer service, data entry, research, and document control. Skilled in handling customer inquiries, maintaining accurate records, processing project documentation, and providing administrative support. Detail-oriented, adaptable, and committed to delivering quality work.
Experience
Project Administrator / Document Controller - Empire Automation Philippines Inc.
(2025-10 - 2026-07)
- Managed project documents including drawings, contracts, RFIs, submittals, and reports.
- Maintained document control and version tracking.
- Prepared transmittals and project correspondence.
Customer Service Associate - Concentrix
(2023-09 - 2025-04)
- Handled inbound customer inquiries professionally.
- Resolved customer concerns and processed payments.
- Delivered excellent customer service while meeting performance goals.
Customer Service Representative - Teleperformance
(2022-10 - 2023-02)
- Handled inbound calls.
- Resolved customer issues effectively.
Research Specialist - JAE Data Management
(2021 - 2022)
- Performed data gathering and data entry using research tools.
Skills
Project Administrator / Document Controller
