Mark Daniel Dizon
Virtual Assistant | Customer Support Specialist
Talent
PHMember since May 27, 2026
Customer ServiceAdministrative Support
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Customer ServiceAdministrative Support
About
Detail-oriented and dependable professional with 5+ years of experience in customer service and administrative support. Skilled in managing customer communications, handling data accurately, and providing efficient remote assistance. Proven ability to work independently, meet deadlines, and deliver high-quality service in fast-paced environments.
Experience
Customer Service Representative at Foundever (2024-05 – 2026-01)
- Managed high-volume customer interactions
- Resolved billing and service issues
- Maintained CRM records
- Top 1 Agent (June–November)
- Met performance metrics
Customer Service Representative at VXI (2022-07 – 2024-02)
- Assisted with account updates and troubleshooting
- Documented interactions in CRM
- Ensured compliance and accuracy
Customer Service Representative at Convergys (2018-08 – 2019-07)
- Handled inbound customer support
- Resolved concerns efficiently
Education
BS in Industrial Engineering – Adamson University
Skills
Virtual AssistantCustomer Support Specialist
