Customer Service Representative
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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Answered product and service questions, suggesting other offerings to attract potential customers.
Followed up with customers about resolved issues to maintain high standards of customer service.
Grade 12 K-12 Graduate in Home Economics