Rey Anthony Arnejo

Detail-oriented administrative and customer support professional with experience in sales, financial services, and business operations. Skilled in client communication, calendar and document management, data accuracy, and problem-solving. Tech-savvy, highly organized, and committed to delivering efficient support in fast-paced, remote work environments.

Licensed Financial Adviser at Manulife Philippines (2020-03 – Present)

• Developed and maintained strong relationships with clients through regular and meaningful communications, building trust and loyalty.
• Assisted clients in setting realistic financial goals, developing actionable plans to achieve them.
• Resolved client queries and concerns promptly, demonstrating commitment to exceptional customer service.

Inbound Service Representative at F2 Logistics (2018-03 – 2019-08)

• Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships with support smooth communications.
• Coordinated daily distribution activities, managing logistics and scheduling for efficient goods delivery.
• Monitored transportation and logistics activities, ensuring timely and cost-effective delivery.

Business Officer Assistant at PLDT Smart (2016-12 – 2018-01)

• Managed complains with calm, clear communication and problem solving.
• Engaged with customers to better understand needs and deliver excellent service.
• Resolved customer complains with empathy and professionalism, leading to increased satisfaction and loyalty.

Bachelor of Science in Business Administration Major in Human Resource Development Management – University of San Carlos (2016)