Reycel Lacsamana

Actively dialing numbers to reach out to customers or potential customers Informing customers about new product or services to customers to increase their engagement Updating customers information

Local Agent - Cardlinks Telecon

(2011 - 2011)

• Actively dialing numbers to reach out to customers or potential customers
• Informing customers about new product or services to customers to increase their engagement
• Updating customers information

Food attendant - N.E Catering Services

(2011 - 2012)

• Prepare food and drinks
• Ensure food quality and sanitation
• Follow food safety and sanitation guidelines

Administrative Assistant - Vocus Communications Tech Inc.

(2018-10 - 2024-12)

• Manage to clean all the Google Sheets by Filtering & Deleting all Clients with Refund status
• Cleaning all Agency's Refund trackers
• Auditing Clients need to call back for payments and checking for clients updated payment status
• Filtering using Microsoft Excel in all clients using exempted codes from attorneys
• Payment Status ( Success and Declined payments)

Quality Assurance Processor - Vocus Communications Tech Inc.

(2025-01 - 2026-02)

• Manually create client certificates to ensure accuracy and compliance with standards.
• Revise and update client certificates as needed to maintain current and correct information.
• File client certificates with their designated court efficiently and accurately.
• Gather and manage all client information to maintain a comprehensive and organized database.
• Communicate with clients via email to provide updates on their certificates and account status.
• Verify client information for correctness and ensure it matches the details on their certificates.

Hotel and Restaurant Services - Technical Education and Skills Development Authority (TESDA) (2010 - 2010)

Gregorio Perfecto High School (2006 - 2007)

Manuel L. Quezon Elementary School (2002 - 2003)