Rich Maya
BSIT Graduate with hands-on experience in IT support, hardware troubleshooting, software installation, and user assistance
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About
BSIT Graduate with hands-on experience in IT support, hardware troubleshooting, software installation, and user assistance through and internship at Philhealth. Seeking an entry-level IT support or Technical support role where I can contribute my skills and continue to grow professionally.
Experience
On-the-job trainee - IT MS Department at PhilHealth Regional Office IV-B (2026-02 – 2026-05)
- Provided technical support to employees experiencing hardware and software issues.
- Installed and configured computers, printers and applications.
- Performed basic troubleshooting and preventive maintenance.
- Assisted in documenting IT services requests and Inventory.
- Support day-to-day operations to ensure uninterrupted IT services across regional office.
- Receive, log, and monitor IT Support request through ticketing system.
Encoder at Insights Corporation (2015 – 2017)
- Encoded and validated data accurately
- Maintained confidential records
- Met productivity targets
Bartender & Cashier at Infinitea Philippines (2018-03 – 2018-06)
- Delivered excellent customer service
- Managed cash transactions
- Worked efficient in a fast-paced environment.
Education
Bachelor of Science in Information Technology in Information Technology – STI College Batangas (2022 – 2026)
– St. Joseph's College of Quezon City (2011 – 2015)
