Rich Maya

BSIT Graduate with hands-on experience in IT support, hardware troubleshooting, software installation, and user assistance through and internship at Philhealth. Seeking an entry-level IT support or Technical support role where I can contribute my skills and continue to grow professionally.

On-the-job trainee - IT MS Department at PhilHealth Regional Office IV-B (2026-02 – 2026-05)

• Provided technical support to employees experiencing hardware and software issues.
• Installed and configured computers, printers and applications.
• Performed basic troubleshooting and preventive maintenance.
• Assisted in documenting IT services requests and Inventory.
• Support day-to-day operations to ensure uninterrupted IT services across regional office.
• Receive, log, and monitor IT Support request through ticketing system.

Encoder at Insights Corporation (2015 – 2017)

• Encoded and validated data accurately
• Maintained confidential records
• Met productivity targets

Bartender & Cashier at Infinitea Philippines (2018-03 – 2018-06)

• Delivered excellent customer service
• Managed cash transactions
• Worked efficient in a fast-paced environment.

Bachelor of Science in Information Technology in Information Technology – STI College Batangas (2022 – 2026)

– St. Joseph's College of Quezon City (2011 – 2015)