Ryan James Valzado
Technical Support Engineer
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About
Provides comprehensive administrative support to clients, including managing email correspondence and scheduling appointments. Conducted online research and performed data entry, producing clear and organized reports to support various projects and tasks. Prepared and edited documents, presentations and reports with a high level of accuracy and attention to detail.
Experience
Virtual Assistant at Freelance (2024-02 – Present)
- Provides comprehensive administrative support to clients, including managing email correspondence and scheduling appointments.
- Conducted online research and performed data entry, producing clear and organized reports to support various projects and tasks.
- Prepared and edited documents, presentations and reports with a high level of accuracy and attention to detail.
- Efficiently organized tasks and workflows using project management tools such as Trello, Basecamp.
- Demonstrated proficiency in Microsoft Office and Google Workspace for daily tasks and collaboration.
- Utilized photo and video editing tools such as Canva, Adobe Photoshop, DaVinci Resolve, CapCut for social media postings.
Technical Support Engineer at JMT Biomed-Tech (2019-06 – 2024-02)
- Provide remote technical support and troubleshooting assistance for biomedical equipment, including but not limited to patient monitors, ventilators, infusion pumps, and diagnostic imaging systems.
- Provide training and educational resources to healthcare professionals on the proper operation, maintenance, and troubleshooting of medical devices.
- Lead a team to conduct onsite technical services, such as preventive and corrective maintenance, for various medical equipment.
- Lead a team to conduct engineering work and product installation in various health facilities.
- Engage in the preparation of technical documents, particularly technical specifications, for bidding processes in the Philippines, specifically on PhilGEPS, pertaining to medical equipment.
- Design product brochures and manuals for OEM medical equipment.
Technical Engineer at WiredMeditek Corp. (2018-08 – 2019-06)
- Perform preventive maintenance, calibration, and repair services on biomedical equipment.
- Diagnose and troubleshoot complex technical issues with medical devices, utilizing advanced testing equipment and diagnostic tools.
- Develop and implement comprehensive maintenance schedules and procedures to ensure the reliability and safety of biomedical equipment.
Virtual Assistant | PCB Technician at ShipElectronic (2017-09 – 2018-08)
- Generate PCB layouts utilizing various tools.
- Reverse engineered existing PCBs and made schematic diagrams utilizing various tools.
- Search for and purchase electronic components for various PCB projects.
- Perform other administrative tasks such as data entry, shipment tracking, project management and collaboration with other Virtual Assistants.
Field Operations Engineer (OJT) at Smart Inc. (2015-04 – 2015-06)
- Participated in On-site repairs for Smart cell sites in Southern part of Davao Region.
- Worked under senior Electronics Engineers in field operations.
Technical Engineer (OJT) at Hytec Power Inc. (2014-04 – 2014-06)
- Learned industry standard PLC programming
- Operated industrial manufacturing systems
- Worked under Technical Engineers
Education
Bachelor of Science in Electronics Engineering – University of Southeastern Philippines (2016)

