Aiza Mimbala
Technical Support Representative
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About
To secure a dynamic and challenging position that will maximize my skills, knowledge, and experience while contributing to the organization's growth and success. I aim to continuously enhance my capabilities and pursue opportunities for professional development.
Experience
Technical Support Representative - Full Potential Solutions
(2025-01 - 2026-08)
- Handled customer inquiries, provided effective solutions, and ensured overall customer satisfaction through excellent service and support.
Research Marketing Agent - Dynata Cebu
(2024-04 - 2024-12)
- Handled outbound calls to a variety of clients to hear their opinions based on the project provided.
Virtual Assistant/Personal Assistant - Freelancer
(2023-09 - 2024-03)
- Managed administrative tasks such as email correspondence, scheduling, and data entry to ensure smooth daily operations.
Technical Support Representative - VXI Global Holdings Inc.
(2022-08 - 2023-08)
- Assisted customers in troubleshooting technical issues, ensuring prompt resolution to enhance customer satisfaction.
Appointment Setter - Relief Medical Center
(2022-04 - 2022-07)
- Scheduled patient appointments and followed up on inquiries to maintain an organized calendar.
Customer Service Representative - iQor Philippines
(2021-01 - 2022-02)
- Handled customer inquiries and complaints, providing effective solutions to ensure a positive customer experience.
Education
Bachelor of Science - Nursing - Davao Doctors College
Senior High School - STEM - Davao Doctors College (2018-04)
