Muhammad Hashim
Healthcare Professional | Customer Service Representative
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About
To work in a professional and dynamic environment where my communication, technical, and advanced healthcare academic skills can be utilized effectively for the organization's growth, while gaining valuable practical exposure and career advancement opportunities.
Experience
Customer Service Representative at JazzCash DFS 444 (2024-01 – Present)
- Handling customer inquiries and providing support for JazzCash digital financial services.
- Assisting customers with account management, transactions, and issue resolution.
- Maintaining high service quality and customer satisfaction.
Customer Service Representative (CSR) at Chinese Call Center (2024-01 – 2025-01)
- Managed inbound and outbound customer communications professionally.
- Handled and resolved customer queries and issues efficiently.
- Maintained high service quality standards and customer satisfaction levels.
Health Technician at DHQ Hospital, Karak (2022-01 – 2023-01)
- Assisted medical and clinical staff in anesthesia and patient care units.
- Managed basic patient monitoring, clinical setup, and emergency preparedness.
- Maintained accurate medical reports and healthcare documentation.
Education
BS in Anesthesia – Iqra National University, Peshawar (2022-01 – 2026-01)
Health Technician Diploma in Paramedical & Allied Health Sciences – Faculty of Paramedical & Allied Health Sciences (FPMA), Peshawar (2023-01)
HSSC (Pre-Medical) in Pre-Medical – BISE Kohat (2022-01)
SSC (Science) in Science – BISE Kohat (2019-01)
