Samiah Munir

With a strong background in Human Resource Management and International Business, I have a proven record of accomplishing HR initiatives that align with long-term business goals. I bring a balanced approach to problem-solving and decision-making and aim to work in a dynamic environment where I will get the opportunity to further hone my skills.

HR Manager (promoted from HR Coordinator) at Healthcare Evolutions (2025-05 – Present)

Lead and support HR operations with focus on recruitment, documentation, compliance, and employee engagement.

• Lead and support end-to-end recruitment processes, including candidate coordination, initial screening, and interview scheduling.
• Draft and manage HR documentation, including contracts, policies, letters, and employee records.
• Ensure compliance with company policies and relevant labor regulations.
• Oversee and maintain employee records and HR databases.
• Assist in payroll preparation, including timesheet verification and data accuracy checks.
• Coordinate with On-site HR and cross-functional teams to ensure smooth cross-border HR operations and process alignment.
• Support the planning and execution of company events and employee engagement initiatives

HR Executive at Konvisteq (2024-09 – 2025-02)

Managed HR documentation, employee records, attendance, compliance, and onboarding processes.

• Draft and implement essential HR documents including employment contracts, appointment letters, and confirmation letters, ensuring compliance with company policies and local regulations.
• Manage and monitor employee attendance, maintaining accurate records and addressing discrepancies to uphold workplace efficiency.
• Ensure compliance with internal policies and external regulations, fostering a culture of adherence and professionalism within the organization.
• Maintaine and update comprehensive employee records, ensuring data accuracy and confidentiality while supporting HR decision-making processes.
• Facilitate onboarding processes, guiding new hires through documentation and company compliance procedures to promote a smooth integration into the organization.

HR Executive at SYBRID (2024-03 – 2024-06)

Handled employee medical claims processing, recruitment interviews, and HR record management.

• Assist in the efficient filing and processing of employee medical claims, ensuring timely submissions and accurate documentation.
• Conduct interviews and initial assessments for various roles, playing a key role in the candidate selection process.
• Maintain comprehensive employee records, ensuring accuracy and confidentiality while updating HR databases with new hires and role changes.

Customer Service Representative at IBEX (2020-11 – 2022-03)

Provided customer support and was promoted to chat support agent managing multiple conversations.

• Provide customer support for SquareTrade, assisting customers with claim filing processes through calls.
• Promoted to Chat Support Agent, managing up to 3 simultaneous chat conversations while delivering timely and accurate solutions.
• Interact with international customers, demonstrating cultural sensitivity and effective communication.
• Consistently met or exceeded performance targets, including response time, customer satisfaction, and issue resolution metrics.

Assistant Relationship Manager at UBL (2018-08 – 2019-06)

Managed client relationships and supported relationship managers with reports and data analysis.

• Assist in managing and nurturing client relationships by providing support and addressing client needs effectively.
• Facilitate communication between clients and internal teams.
• Support relationship managers in preparing reports, analyzing data and identifying opportunities.

MHRM in Human Resource Management – SZABIST (2022 – 2023)

M.Sc in International Business – Queen Mary University of London (2016 – 2017)