Sundus Rehman

Results-driven professional with over 4 years of experience in sales, marketing, student coordination, customer support, and order fulfillment. Strong communication, CRM, admissions counseling, documentation, complaint resolution, and Microsoft Office skills.

Fulfillment & Customer Support Executive - Strike Sports

(2024-08 - 2026-04)

• Managed order processing and fulfillment operations.
• Handled customer support via phone, WhatsApp, and email.
• Coordinated deliveries, returns, and replacements.
• Maintained order records and resolved customer complaints.
• Worked with courier partners to ensure timely dispatch.

Sales, Marketing & Student Coordinator - QANMOS Trainings

(2022-02 - 2024-08)

• Counseled prospective students about professional courses.
• Managed admissions and maintained student records.
• Coordinated training schedules and documentation.
• Supported marketing campaigns and lead follow-up.
• Maintained strong relationships with students.

Bachelor of Arts - B.A. - Degree College Abbottabad (2014)

F.Sc. - Banaat Taleem-ul-Quran, Abbottabad (2012)

Diploma - MS Office & Excel - NIML Abbottabad