ปราโมชย์ ฟักเถื่อน

Aviation service professional with hands-on experience in cargo operations and airport ground handling. Fluent in Thai, with working proficiency in English and Chinese. Skilled at coordinating with cross-functional teams under time pressure to keep cargo and passenger operations running safely, accurately, and on schedule. Seeking to bring strong customer-service instincts and operational attention to detail to an aviation team focused on service excellence.

Cargo Operations Staff at Thai Lion Air (2024-10 – Present)

• Perform cargo inspections and supervise loading/offloading to ensure accuracy, safety compliance, and on-time departure
• Operate cargo handling and tracking systems, updating shipment status in real time and maintaining daily operational records
• Identify operational irregularities, coordinate with ground handling teams, and escalate issues to the Cargo Leader to minimize delays
• Manage customer billing, verify shipment documents, and issue invoices to ensure smooth, transparent transactions

Trainee, Ground Service Staff at Air Macau Thailand (2023-04 – 2024-03)

• Guided passengers through check-in procedures and provided essential flight information
• Resolved passenger complaints and inquiries with professional, service-oriented communication
• Assisted with checked baggage handling and supported boarding gate operations
• Welcomed arriving passengers with proper protocol and hospitality standards

Bachelor of Liberal Arts in Aviation Service Industry – Rajamangala University of Technology Thanyaburi (2020 – 2024)

High School Diploma in English - Social Studies – Donmuang Taharnargardbumrung School (2017 – 2020)