Abd Nammor

Results-driven professional with international experience across Dubai and Istanbul, specializing in customer engagement, sales growth, and conflict resolution. Demonstrated ability to manage high-volume environments, build strong client relationships, and consistently exceed performance expectations through effective communication and strategic upselling.

Customer Service Representative / Barista - Fresh Slash Café - Istanbul

(2025-09 - 2026-01)

• Managed daily interactions with 100+ customers in a fast-paced setting, maintaining high service standards.
• Delivered multilingual support (English, Arabic, Turkish), ensuring clear communication across diverse clients.
• Resolved customer complaints efficiently, enhancing satisfaction and retention.
• Increased revenue through targeted upselling and product recommendations.

Sales Associate - Zahrat Al Taman - Dubai

(2024 - 2025-06)

• Drove sales performance by delivering personalized service to an international customer base.
• Strengthened negotiation and persuasion skills in a competitive retail environment.
• Handled customer inquiries and resolved product-related issues professionally and efficiently.

B.Sc. - Management Information Systems - Nisantasi University

High School Diploma