Front Desk and Activity Sales Associate (2025-11 – 2026-04)
- Provide friendly reception and guest services at an international ski resort.
- Recommend and book ski lessons and winter activities based on guest preferences.
- Communicate effectively in English and Japanese to assist international guests.
- Ensure a welcoming experience through attentive service and clear communication.
Bakery staff (2026-04 – 2026-06)
- Served customers and assisted with product selection.
- Operated the POS system and processed cash and card payments.
- Restocked products and ensured displays were well organized.
- Maintained a clean and welcoming environment for customers.
Wedding Banquet Sales Coordinator (2023-02 – 2025-09)
- Exceeded sales targets by securing 40+ contracts and generating NZD $1.04M+ in annual revenue.
- Maintained a 33% conversion rate through expert consultation and strategic contract negotiation.
- Presented venue facilities and tailored banquet plans to clients' needs.
- Managed the end-to-end client journey, from initial lead generation to proactive post-event follow-up.
Wedding Planner & Wedding MC (2023-02 – 2025-09)
- Planned and coordinated wedding events, ensuring smooth execution from preparation to ceremony.
- Successfully hosted approximately 60 weddings and assisted in executing over 100 wedding events.
- Managed unexpected situations calmly while coordinating with vendors, photographers, and venue staff.
- Built strong relationships with couples and families through clear communication and attentive service.
- Occasionally hosted wedding ceremonies in English for international guests.
English Teacher (2020-06 – 2023-02)
- Taught English grammar and language skills to junior high school students.
- Designed lesson plans and learning activities for elementary school students.
- Provided patient guidance and emotional support to help students build confidence.
- Managed classroom behavior and maintained a positive learning environment.
