Newnette Desir
Polished, friendly, and customer-focused hospitality professional
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About
Polished, friendly, and customer-focused hospitality professional seeking a Pool Hostess position in a hotel or resort environment. Experienced in hotel operations, guest interaction, and maintaining organized, welcoming spaces. Dedicated to delivering exceptional service and creating a relaxing, upscale atmosphere for guests.
Experience
Hospitality Support / Pool Operations at 1 Hotel South Beach (2025-01 – Present)
- Assisted with guest check-in and seating coordination at pool and lounge areas.
- Greeted guests warmly and ensured a welcoming, luxury experience.
- Coordinated with pool attendants, servers, and management to maintain smooth operations.
- Monitored seating availability and maintained organized guest flow during high-volume periods.
- Address guest concerns professionally to ensure satisfaction.
- Maintained cleanliness and presentation standards in poolside areas.
Customer Support Specialist at Marriott International (2023-11 – 2025-01)
- Provided technical support within hotel operations to ensure smooth daily service.
- Assisted multiple departments including front desk and guest services.
- Responded quickly to service requests in a fast-paced hospitality environment.
- Maintained professional communication with hotel staff and leadership.
Customer Service Associate at Walmart (2022-10 – 2023-11)
- Provide exceptional customer service in a high-volume environment.
- Greet customers warmly and assist with questions and concerns.
- Maintain a clean and organized workspace.
- Resolve issues calmly to ensure positive experiences.
Sortation Associate at Amazon (2020-11 – 2022-10)
- Worked efficiently in a fast-paced, high-volume environment, maintaining focus and professionalism under pressure.
- Demonstrated strong organization and teamwork skills.
- Maintained a positive and reliable work ethic in a time-sensitive setting.
- Collaborated with team members to support overall operations and maintain efficiency.
Education
Associate in Arts – Miami Dade College (2017 – 2022)
High School Diploma – North Miami Senior High School (2013 – 2017)
