Aj Ward

Sales and marketing across retail and B2b

Talent

Germantown, Town of Danbury, FairfieldMember since June 6, 2022

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About

I have over 10 years of phone sales experience and also provide excellent customer service.

Sumner Communications/Independent Retailer, Shelton CT Aug 2020-May 2022

B2B phone sales Acquiring new clients via cold calls and referrals(80-120 calls per day).
Cross-selling both print and digital Initiating and maintaining multi-media marketing campaigns including targeted email, web, and printed advertising.
Editorial contributions Participated in meetings to build both print and social media content for Independent retailer and Wholesalecentral.com.

Wildlife Artists Inc, Southbury, CT 2012-March 2020

Built up the E-Commerce and Zoo market Working with major online/brick and mortar retail accounts to drive sales. I also have major Zoo and Aquarium accounts which had been dead accounts that I brought back.
Sales operations Trained new people on Salesforce and also helped with recognizing what was trending online to build up the E-tail business. Helped with research of new markets such as state parks and promotional companies. Project managed custom plush orders for online and zoo markets.
Creativity Gave creative input in meetings for developing new toy lines and marketing blast ideas.

HOME DEPOT, Fairfield, CT 2009-2012

Recruited to direct sales/leads of home services products/programs for windows, roofing, and remodeling projects.

Secured 750,000+ in pure profit by generating sales through in-store customer attainment.
Educated associates through product/program knowledge.
Enhanced sales operations by using Siebel customer relations management software.
Boosted advertising by facilitating store events, including fire safety month and children’s workshops.
Recognized with Home Depot Customer Service Award for outstanding customer service.